We aim to deliver your order promptly and efficiently. Please read the following shipping policy carefully to understand our procedures, timelines, and other details regarding the shipping of your orders.
2. Processing Time
•Order Processing: All orders are processed within [1-3 business days]. Orders placed after [4 PM] or on weekends/holidays will be processed on the next business day.
•Order Confirmation: You will receive a confirmation email once your order is processed and ready for shipping.
3. Shipping Costs
•Standard Shipping: Shipping charges are calculated at checkout based on the weight and destination of your order.
•Free Shipping: Free shipping is available on orders above ₹2499 within [India/your specified regions
•International Shipping: Additional charges may apply for international orders, including customs fees, duties, or taxes. These are the responsibility of the customer.
4. Delivery Timelines
•Domestic Orders: Typically delivered within [5-7 business days].
•International Orders: Delivery may take [7-14 business days], depending on the destination and customs clearance process.
(Note: Delays may occur during peak seasons or due to unforeseen circumstances such as weather or carrier issues.)
5. Tracking Information
•Once your order is shipped, you will receive a tracking number via email or SMS. You can use this to track the status of your shipment on the courier company’s website.
6. Damaged or Lost Shipments
•If your order arrives damaged, please notify us within [48 hours] of receiving the package. Provide photos & videos of the damaged product and packaging for a replacement or refund.
•For lost shipments, please contact us immediately. We will coordinate with the shipping provider to locate or replace your order.
7. Contact Us
For any shipping-related queries, please contact our customer support team: