1. What is Chikankari embroidery? Chikankari is a traditional hand embroidery style from Lucknow, India. It involves intricate threadwork on lightweight fabrics like cotton, georgette, and chiffon, making it perfect for both casual and festive wear.
2. Are your kurtis hand-embroidered? Yes, all our Chikankari kurtis are hand-embroidered by skilled artisans to ensure authenticity and premium quality.
3. What fabrics are used in your kurtis? We offer kurtis in various fabrics, including Cotton, Modal, Mulmul, Dobby, chanderi, Viscose, Muslin & Rayon ensuring comfort and style for every occasion.
4. How can I place an order?
•Browse our collection on the website.
•Select your desired kurti, size, and quantity.
•Add it to your cart and proceed to checkout.
•Follow the instructions to complete your purchase.
5. What payment methods do you accept?
We accept payments via credit/debit cards, UPI, wallets, and net banking. Cash on Delivery (COD) is also available for select locations.
6. Can I modify or cancel my order? You can modify or cancel your order within 12 hours of placing it. Please contact our customer support team for assistance.
7. Do you offer worldwide shipping? Yes, we ship globally. Shipping charges and delivery times vary depending on your location.
8. How long will it take to receive my order? Orders are usually processed within 2-3 business days. Delivery within India typically takes 5-7 days, while international orders may take 10-15 days.
9. How can I track my order? Once your order is shipped, you will receive a tracking link via email or SMS. You can use this link to track your package in real time.
10. How do I choose the right size? Refer to our detailed size chart provided on each product page. If you’re unsure, feel free to reach out for personalized sizing assistance.
11. Do you offer customization? Yes, we offer limited customization options for certain products. Contact us with your requirements, and we’ll do our best to accommodate your request.
12. What is your return policy? We accept returns for unworn and unwashed items within 7 days of delivery. The product must be in its original packaging with tags intact.
13. How do I initiate a return? To initiate a return, contact our support team with your order number and reason for return. We’ll guide you through the process.
